A Conversation with Jack Welch, Former Chairman and CEO GE Corp.
MIT Sloan School of Management: Points Extracted From His Conversation
20-70-10 Rule – Jack Welch
- Mini-Dialogues
- Constant employee feedback
- Consistently changing view of skill & competencies
- Two feedback sheets 1) What you are doing well 2) What you need to improve on
- Competitive analytics review analysis
- Constant learning and improvement
- Always keep your employees informed of their performance
- Set-up a plan for employee’s future development
Management Golden Nuggets
- Manage short – Think long
- Air on the side of Bold when making management decisions
- Judge your employees on performance
- You have to cultivate culture and value in your company or department
5 parts of Crisis Management
1) Deniability – It can’t be
2) There are no secrets – Everybody will know it
3) No one is going to portray you in a good light
4) Blood will be spilt when new processes are set in place
5) There is light at the end of the tunnel
If You Want To Buy: Everything Jack
